Returns & Refunds Policy
At SBC Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund. Please ensure that products are returned in their original packaging and meet our safety hygiene standards.
Return Process
- 1.Initiate Your Return
Contact our customer care team with your order number and the reason for your return to receive a unique Return Authorization code.
- 2.Pack Your Items
Securely package the products in their original boxes, ensuring they are well-protected to prevent damage during transit.
- 3.Ship to SBC
Affix the provided return label or use a tracked shipping service to send the package back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.